How To Shop Online
Welcome To L&Fs Online Boutique!
Welcome to L&F, the destination for luxurious, Australian-made fashion that celebrates your essence not your dress size.
Exclusively online, our web-boutique covers our latest New Arrivals Collection as well as our Essentials Collection. Here you can access our latest fashion releases which drop weekly, as well as our permanent Essentials range of capsule wardrobe classics 24 hours a day 7 days a week!
If you’ve not shopped with us before or want to learn more about shopping online, this is the place to be. So sit back, relax and read more about shopping online with L&F…
Safe & Secure Online Shopping
First and foremost, let’s talk about online security.
We know one of the biggest concerns about shopping online is security, that’s why we’ve done all that we can to keep our website secure and your details safe. You can see this by looking at the address bar at the top of your screen - the padlock next to the Leina and Fleur web address shows that our site is protecting your credit card details to keep them and you safe when you’re shopping with us.
Finding Your Size
So you can find your right size and fit, we put as much guidance as we can on the website. We know you can never truly judge a garment until you’ve tried it on but by following the advice on each item, you can be confident you’ll pick the right size for you.
You can measure yourself first and refer to the Size Guide before you start shopping. Or you can click through from individual product pages once you’ve found a style you like.
Each product description also includes key measurements, fit advice and fabric information.
As we do sell exclusively online, we want you to be able to try on your garments and fall in love. But if you have any doubt, rest assured, our returns process is quick and easy, and our customer care team are expert advisers should you have any questions about the size or fit of your garment.
Browse the collections and when you’ve picked your style, select your size and click Add To Cart.
From here you can click Continue Shopping at the top of the page to keep browsing or check the I Agree With The Terms and Conditions box and click Check Out to finalise your order.
If you have discount code (for example, by subscribing to our mailing list you’ll get a $25 off welcome code emailed to you) enter it in the Gift Card or Discount Code box and click to Apply.
Next enter your contact details and shipping address and click Continue To Shipping.
Select your Shipping Method and click Continue To Payment.
You can select whether you want to pay by credit card, Pay Pal or Afterpay. All transactions are secure and encrypted so you can rest easy entering your details.
Add a Billing Address and click Pay Now.
Your screen will change to confirm your order and you’ll be sent a confirmation email as well.
We’ll get busy packing your order and you’ll receive an email when it’s been dispatched. This will have in it a tracking number so you can keep an eye on how soon your L&F will be arriving at your door!
TIPS AND TRICKS FOR SHOPPING LEINA AND FLEUR ONLINE
Products in our New Arrivals Collection are limited edition garments so once they’re gone, they’re gone.
Join L&Fs Style and Share group on Facebook to get sneak peaks of new styles and colourways before they launch and watch our LIVE showings of New Releases on Facebook to get the inside scoop.
Filters are your friends – Tailor collection pages to your specific requirements by clicking the Filter button at the top left of the product pages. You can then streamline the products you are viewing by size, price, availability, product type and sale items.
By selecting from the drop-down box at the top right of the page, you can order the products so they are most relevant to you. For example you can view them in best-selling order to see which styles are most popular, or which are the newest and also by price.
Many of our garments are available in other colours and prints. If you like a style, click through the colour swatches and explore the full range!
We offer suggestions of styles You May Also Like at the bottom of the page, based on your clicks, which may give you more inspiration!